If you suspect having COVID-19
Regarding the COVID-19 Infection Telephone Advisory Center
People without any specific health conditions
People without any specific health conditions
Having these symptoms for 4 consecutive days or more
Having cold/flu symptoms
body temperature above 37.5℃
Extreme fatigue
Having difficulty when breathing
- The elderly
- People with chronic illnesses
- Pregnant women
The elderly
People with chronic illnesses
Pregnant women
Having these symptoms for 2 consecutive days
For those who suspect they have COVID-19 infection
Regarding the COVID-19 Infection Telephone Advisory Center
In the past 2 weeks, if you have...
been in close contact with a COVID-19 patient
Fever
or
Having respiratory symptoms
travel history from COVID-19 prevalent area been in close contact with returnees
Having respiratory symptoms
and
body temperature above 37.5℃
People without any specific health conditions
- Having cold/flu symptoms
- body temperature above 37.5℃
- Extreme fatigue
- Having difficulty when breathing
Having these symptoms for 4 consecutive days or more
Go COVID-19 advisory- Having cold/flu symptoms
- body temperature above 37.5℃
- Extreme fatigue
- Having difficulty when breathing
Having these symptoms for 2 consecutive days
Go COVID-19 advisoryFor those who suspect they have COVID-19 infection
- Having slight fever
- Having minor coughs
- If you suspect you have COVID-19
新型コロナウイルス感染症に関する一般の相談窓口
コールセンター
0570-052-092
24時間（土日、祝日を含む)
感染が疑われる方の電話相談窓口 コールセンター
- 0570-052-092
- 24時間（土日、祝日を含む)
